Healthcare compliance & technology
Find the gaps before the auditors do, and fix them for good.
Most compliance risks hide in what organizations overlook or are unaware of. "They don’t know what they don’t know". We find it, fix it, and align your technology with the way you actually work, so daily operations run smoothly and audit readiness becomes routine.
We offer many additional services beyond those listed here. Please contact us with any questions.
What we do
Each engagement focuses on making compliance and technology work in support of your operations. Most services can be delivered remotely, and onsite consultation is available when needed.
Focused assessments of your compliance program and supporting systems to identify the gaps internal reviews miss, before they become findings. Sometimes "you don’t know what you don’t know", so we help identify risks and priorities, including where technology helps or hinders day-to-day operations.
Hands-on work to close identified gaps in policies, processes, controls and systems, configuring technology to streamline workflows and keep evidence audit-ready.
Disciplined leadership for compliance and technology initiatives, keeping scope, timelines and stakeholders aligned.
Ongoing guidance from seasoned advisors on an as-needed basis, without the overhead of a full-time hire.
Educational programs tailored to your organization’s specific needs, including regulatory updates, documentation requirements, and the differences between acute and post-acute care documentation.
Who we serve
We work with health plans and provider organizations that need to meet demanding regulatory and contractual requirements while keeping their systems and operations sound.
Help preparing for CMS program audits, strengthening compliance program effectiveness, and tightening technology and data controls.
Support meeting state contract and reporting requirements, overseeing delegated vendors, and remediating audit and monitoring findings.
Guidance on payer and regulatory requirements, documentation and workflow improvements, and closing technology and security gaps across the practice.
Support for skilled nursing, rehabilitation, and long-term care settings with survey readiness, documentation practices, and operational compliance.
Compliance support and independent audits for hospitals, helping them maintain regulatory readiness and strengthen the systems behind daily operations.
Why Support Management Systems
You work directly with experienced practitioners, not a rotating junior team.
We understand both the regulatory requirements and the systems that support them.
Clear findings, actionable plans and defined deliverables you can track.
We recommend tools only when they streamline operations and support compliance.
When teams can’t see their own blind spots we help bring an independent view. Sometimes it is hard for teams to understand "that they don’t know what they don’t know".
Contact
Tell us about your compliance or technology challenge, or the systems that are slowing your team down, and we’ll follow up.
info@supportmanagementsystems.com